DINE® Brand and Hope Reef 2023 Terms & Conditions ("Conditions of Entry") 


Promotion:  DINE® Brand and Hope Reef 2023
Promoter:  Mars Australia Pty Ltd trading as Mars Petcare Australia ABN 48 008 454 313, 1 Petcare Place, Wodonga, VIC 3690, Australia. Ph: 02 9966 4003
Promotional Period:Start date: 27/09/23 at 09:00 am AEST               
End date: 31/10/23 at 11:59 pm AEDT
Eligible entrants:  

Entry is only open to Australian residents who are 18 years and over.  

Employees of the Promoter, contractors, agents of supplier(s) and sponsors of the Promotion and their immediate families are ineligible to enter. Immediate families means spouse, de facto spouse, parent, child or sibling (whether natural or by adoption) and grandparents.

How to Enter:

To enter the Promotion, the entrant must complete the following steps during the Promotional Period:

a)   purchase any Participating DINE® Product (as listed below) from any Participating Venue (as listed below)("Qualifying Transaction"); and              

b)   visit https://www.dine.com.au/win and follow the prompts to fully complete and submit the online entry form with their personal details (first name, last name, date of birth, email address, mobile number and state/territory of residence), upload a photo or scanned copy of their receipt for the QualifyingTransaction and select the tick box to consent to receive promotional and marketing materials from the Promoter.

Proof of Purchase: The entrant must retain proof of purchase. The proof of purchase required is an original receipt for the Qualifying Transaction.

Participating Venues: Any Woolworths supermarket in Australia, Woolworths Metro in Australia (excluding Ampol Woolworths MetroGo) or via Woolworths online at www.woolworths.com.au  




DINE® Daily Cat Adlt Succulent Chicken Slices 7x85g; DINE® Daily Cat Tuna Mornay Topped W/ Cheese 7x85g;

DINE® Creamy Treats Chicken 4x12g; DINE® Creamy Treats Tuna & Slmn 4x12g; DINE® Daily Cat Adlt Succulent

Chicken Slices 85g; DINE® DESIRE™ Cat Adlt Tuna Fillet & Prawn In Seafood Sce 85g; DINE® Daily Cat Adlt Beef

& Liver Cuts In Gravy 7x85g; DINE® Fresh & Fine Cat Adlt Chunks In Gravy Chicken & Trky 6x50g; DINE® PULLED

MENU™ Cat Adlt GRAVY INDULGENCE™ W/ Tuna 85g; DINE® PULLED MENU™ Cat Adlt W/ Chicken 85g; DINE®

Daily Cat Adlt Saucy Morsel W/ Slmn 85g; DINE® Daily Cat Adlt Saucy Morsel W/ Oceanfish 7x85g; DINE® Daily

Cat Sce Morsel W/ Slmn 7x85g; DINE® Daily Cat Adlt Beef & Liver Cuts In Gravy 85g; DINE® Creamy Treats

Mixed Seafood 4x12g; DINE® Creamy Treats Tuna & Prawn 4x12g; DINE® Creamy Treats Tuna 4x12g; DINE®

Melting Soups Cat Adlt Bonito & Chicken 40g; DINE® Fine Flakes Cat Adlt Tuna & White Bait 35g; DINE® Melting

Soups Cat Adlt Tuna & Slmn 40g; DINE® Fine Flakes Cat Adlt Tuna & Prawn 35g; DINE® Daily Cat Tuna Mornay

Topped W/ Cheese 85g; DINE® Daily Cat Country Chicken 7x85g; DINE® Daily Cat Adlt Lamb Cuts In Gravy 85g;

DINE® Fresh & Fine Cat Adlt Chunks In Gravy Slmn & Tuna 6x50g; DINE® Fresh & Fine Cat Adlt Chunks In Jelly

Chicken & Trky 6x50g; DINE® Classic Collection Cat Chicken Beef & Lamb In Gravy Scclnt Selection 12x85g;

DINE® Classic Collection Cat Mixed Variety 12x85g; DINE® Classic Collection Cat Fish Chunks In Jelly 12x85g;

DINE® DESIRE™ Cat Adlt Tuna & White Meat 85g; DINE® DESIRE™ Cat Tuna White Meat & Snapper 85g; DINE®

DESIRE™ Cat Succ Chicken Brst 85g; DINE® DESIRE™ Cat Tuna Flk & Shred Crab 85g; DINE® PULLED MENU™ Cat

Adlt GRAVY INDULGENCE™W/ Chicken 85g; DINE® PULLED MENU™ Cat Adlt W/ Slmn 85g

Entries permitted:

Multiple entries permitted, subject to the following:

a)    limit one (1) entry permitted per Qualifying Transaction; and
b)    each entry must be submitted separately and in accordance with the entry instructions above.

Maximum of one (1) prize per person (excluding SA residents who are eligible to win multiple prizes).

Total Prize Pool:  Valued at up to AUD $55,000 (including GST)
  Prize DescriptionNumber of this prizeValue (per prize)Winning Method 

Each prize is a trip to the Great Barrier Reef, Australia, for 2 adults, which includes the following:

  • return economy flights for 2 people from the winner's nearest capital city to Cairns, QLD;
  • 2 nights’ four-star (double or twin share) accommodation in Cairns, QLD for 2 people (includes breakfast);
  • 2 x tickets for the Reef Magic Tour;
  • return transfers from airport to accommodation; and
  • $500 spending money paid by direct deposit to the winner’s nominated Australian bank account in the winner’s name.
10Up to AUD$5,500 (including GST) depending on date and exact point of departure

Draw: computerised random selection – 08/11/23 at 02:00 pm

AEDT at TPAL, Level 

2/11 York St, Sydney 

NSW 2000

Prize  Conditions: 
  • The winner and the winner’s nominated travel companion must be 18 years or over and fit to travel.  
  • Travel must be taken between 27/05/24 and 29/05/24 If the winner is unavailable or unwilling to travel on the dates required by the Promoter, the winner can nominate a person to attend in their place by providing the Promoter with written notification four (4) weeks before flights are booked.
  • Travel itinerary and travel dates will be determined by the Promoter in its absolute discretion and the Promoter may change or amend the schedule or timetable in its absolute discretion.  
  • Prize is subject to the standard terms and conditions of individual prize and service providers.  
  • All travel is subject to availability at all times and may be dependent on the availability of select seat classes (in the case of flights) or specific room categories (in the case of accommodation partners).  
  • The Promoter accepts no responsibility for the cancellation, rescheduling, change or delay of any aspect of the prize by the prize suppliers or service providers.  
  • The winner and his/her travel companion must depart from and return to the same departure point and travel together.  
  • The winner may be required to present their credit card at check in.  
  • Subject to the terms and conditions of the participating prize provider(s), if for any reason the winner does not, once the prize has been booked, take the prize (or an element of the prize) at the time stipulated, then the prize (or that element of the prize) will be forfeited and will not be redeemable for cash.  
  • The winner and his/her travel companion are responsible for ensuring that they have valid travel documentation and any required vaccinations.  
  • Spending money (other than the $500 AUD spending money awarded), meals, taxes (excluding airline and airport taxes), insurance, transport to and from departure point, transfers, items of a personal nature, inroom charges and all other ancillary costs, unless otherwise specified in the prize description, are not included.  
  • The winner and their travelling companion are responsible for meeting all travel and health requirements for any domestic travel. It is the responsibility of the winner and their travelling companion to check with all government health authorities regarding travel requirements and eligibility. Any fines, penalties, expenditure or inability to travel as a consequence of not meeting such requirements are the sole responsibility of the winner and their travelling companion.  
  • The Promoter makes no representation as to the safety, conditions or other issues that may exist at any of the destinations or events forming part of the prize. It is the sole responsibility of winner to check government advisories and/or conditions regarding the safety and situation of any such destinations.  
  • If the prize cannot be provided as intended, including due to any COVID 19 related restrictions or guidelines, the Promoter reserves the right to award an alternative prize in lieu.
Winner notification:The winners will be contacted by email within seven (7) days of the draw. The winners will be published at www.dine.com.au/win by 15/11/23.



Prizes must be claimed by 08/01/24 at 02:00 pm AEDT by responding to the Promoter via email. In the event of an unclaimed prize, the prize will be redrawn on 09/01/24 at 02:00 pm AEDT at Plexus, Level 4, 411 Collins

Street, Melbourne VIC 3000. The winners of the redraw will be notified by email within seven (7) days of the redraw and their details will be published at www.dine.com.au by 16/01/24.  

If there are no prize winner/s or winner/s for this Promotion cannot be found, this information will be published at https://www.dine.com.au/win

  1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
  2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
  3. Valid and eligible entries will be accepted during the Promotional Period.
  4. Employees (and their immediate family members) of the Participating Venues, agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  5. Draw:               
    a) The draw will take place at TPAL, Level 2/11 York St, Sydney NSW 2000 at 02:00 pm AEDT on 08/11/23 using computerised random selection.              
        i)  The first ten (10) valid entries drawn will be the winners of the prizes specified in the Schedule above.              
    b) The draw conductor may draw additional reserve entries in case an invalid entry or entrant is drawn.              
    c) If a draw is scheduled on the weekend or a public holiday, the draw will be conducted at the same time and location on the following business day. The Promoter will ensure each draw is open for public scrutiny and anyone may witness the draw on request. The winner of a drawn prize is determined by chance.
  6. All reasonable attempts will be made to contact each winner.
  7. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
  8. Where entry is allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the Promotion.
  9. Entrants must keep their proof of purchase specified in How to Enter for each entry as proof of purchase ("Proof of Purchase"). If an entrant fails to produce the Proof of Purchase for a specific entry or each entry, as and when requested by the Promoter, the Promoter has the right to invalidate the entrant's respective entry/entries for which Proof of Purchase cannot be provided and/or all entries submitted by that entrant and/or forfeit the entrant's right to a prize. Purchase receipt(s) must clearly specify: (a) the store of purchase, which is a Participating Venue; (b) the product purchased, which is a Participating Product; and (c) that the purchase was made during the Promotional Period and prior to entry.  
  10. The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.
  11. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
  12. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification, subject to any written directions of a regulatory authority.
  13. No entry fee is charged by the Promoter to enter the Promotion.  
  14. Each prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
  15. Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter will use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at www.mars.com/privacy-policy-australia. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. Personal information collected from entrants will not be disclosed to any entity located outside of Australia.
  16. The Promotion is in no way sponsored, endorsed or administered by, or associated with any social media platform provider (including, but not limited to, the providers of Facebook, Instagram, TikTok and Twitter) or any of their related entities (Media Provider). Each entrant agrees to release any Media Provider from all liability in connection with, or in relation to, the Promotion. The terms and conditions of the Promotion do not intend to conflict with, or derogate from, a Media Provider’s terms and conditions of use, statement of rights and responsibilities (if any), data use policy or any other terms and conditions imposed by the relevant Provider on entrants from time to time to use the relevant social media platform.
  17. For the purposes of public statements and advertisements, the Promoter may only publish the winner's surname, initial and State/Territory or postcode of residence.
  18. It is a condition of accepting the prize that a winner may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize.
  19. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third-party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
  20. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
  21. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
  22. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any thirdparty rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
  23. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
  24. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  25. The entrant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
  26. Unless otherwise specified, a prize is a single event for the winner (and where relevant their guests) and cannot be separated into separate events or components.
  27. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
  28. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
  29. Authorised under: ACT Permit No. TP 23/01277, NSW Authority No. TP/02036 and SA Permit No. T23/975.